[Opinion piece by Ricoh UK and Ireland CEO – Phil Keoghan] The changing world of work is happening all around us today. It affects all organisations, large and small, and irrespective of whether they operate in the private or the public sector. The issues defining it have tangible, practical consequences that can affect productivity and [...]
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So far CreativeMetrics has created 38 blog entries.
The Generational divide – new research in UK and Ireland reveals tension is expected to grow in the workplace
Nearly two thirds (63 per cent) of older employees in the UK and Ireland expect workplace tensions to increase with the arrival of a new generation of workers into their companies. According to research commissioned by Ricoh, the stark findings point to a corporate collision course, as for the first time in history a fourth generation [...]
No one cares about business ethics as long as they get the product they want, right? Wrong. 51% of UK consumers say they’re more likely to purchase goods from a business they consider to be ethically responsible. And to them a key aspect of responsibility is treating employees well – providing a positive, flexible working [...]
While the youngest are still being born, the oldest members of Generation Z are now 19 years of age and are making the journey from full-time education to the workplace. They are eager, digital natives with a unique approach to the concept of work. New research into the 4G Workplace by Coleman Parkes, sponsored by [...]
Transforming business critical document processes is vital to increasing worker productivity and ultimately meeting top corporate goals: financial targets, innovation and superior customer service. The ability to fully realise the benefits of transforming business critical document processes depends on success in changing people’s behaviour. Below are some of the best practices that bring the organisational [...]
There’s no doubt that mobile has changed both our personal and work lives. The impact that smartphones have had on businesses has reached further than anyone could have predicted. And with 4G connectivity facilitating more mobile working across Europe, this trend is set to accelerate even further. This was highlighted in the recent iOS 9 [...]
Find out how the interactive whiteboard is helping Virgin Money’s IT department to improve its incident management
Pen and paper ways of working may have been the traditional choice for us but new technologies have opened up much more engaging, interactive and effective ways to collaborate, share information and connect remote teams into a seamless, virtual ones. Virgin Money is a prime example of having experienced inefficiencies by using the traditional flip [...]
In today’s rapidly changing world where expectations are rising all the time, the need for agility has never been greater as business competes on its responsiveness to customer needs and changes in the marketplace. Nowhere is this more apparent than in retail banking – so what can leaders of all industries learn about banks and [...]
‘The Paperless Office’ was a term featured in BusinessWeek magazine on June 30, 1975. Forty years later and the future of work is still a hot topic for business leaders but are we any nearer to the paperless office, and what steps are needed for organisations to realise a digital future? Reading the article and [...]
The traditional bank branch has undergone a massive transformation over the past few years. Gone are the long queues of customers waiting patiently to conduct routine transactions such as paying bills, withdrawing cash and transferring money. Increasing automation and self-service banking within the branch, as well as the development of sophisticated telephone and online banking [...]