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So far Hooman has created 16 blog entries.

Case study: Ricoh IT Services partnership with Vodafone underpins customer service excellence

Vodafone’s reputation as a global communications provider relies on the quality and availability of its network. Vodafone needed an IT services supplier that had the expertise, experience and capability to support the network. With Ricoh IT Services, Vodafone has a partner who is helping to enhance brand image and deliver a trusted and value-driven service. [...]

Case study: Ricoh helps Carpetright cut IT costs by 50%, improve store productivity, deploy mobile technology to drive smarter working

A Ricoh break-fix support service for Carpetright stores has seen the business reduce IT costs by up to 50% while dramatically improving quality of service. It has helped increase user productivity and store up-time. It has also developed a trusted partnership between Carpetright and Ricoh that has led to more improvements in strategic IT services [...]

Article: Why IT managers should learn to love mobile printing and BYOD

Within the office and business environment, consumer devices are rapidly entering the IT domain. Users are bringing their own smart devices into the office and expecting to use them. What’s more, they also expect to print from them. This trend, which is more commonly known by the acronym BYOD (Bring Your Own Device), is part [...]

Article: Common MFP software licensing pitfalls IT managers must avoid

Software licences and maintenance comprise 20 per cent of IT budgets as a general rule, yet the management of licences is often neglected and falls far behind that of hardware assets. By paying more attention to this important area, IT managers, particularly those in medium-sized and smaller enterprises, can make substantial savings as well as [...]

Case study: Ricoh partnership with CBI delivers a “remarkable” workplace transformation

When the CBI, the UK’s voice of business, moved into its new, central London office it was a chance to change the way the business lobbying organisation worked. In partnership with Ricoh, the CBI has achieved what it describes as a remarkable transformation in its office environment, making it easier for staff to collaborate, [...]

Report: What are the key trends shaping the future of work?

The way we work has been shaped throughout history by a number of factors, such as technology, economics, politics, and the environment. Organisations that stand the test of time are those that have successfully adapted to the ever changing nature of work. They have adopted the working styles, technologies, management techniques and organisational characteristics that [...]