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Why ‘mobile first’ should mean total business transformation

There’s no doubt that mobile has changed both our personal and work lives. The impact that smartphones have had on businesses has reached further than anyone could have predicted. And with 4G connectivity facilitating more mobile working across Europe, this trend is set to accelerate even further. This was highlighted in the recent iOS 9 [...]

Find out how the interactive whiteboard is helping Virgin Money’s IT department to improve its incident management

Pen and paper ways of working may have been the traditional choice for us but new technologies have opened up much more engaging, interactive and effective ways to collaborate, share information and connect remote teams into a seamless, virtual ones. Virgin Money is a prime example of having experienced inefficiencies by using the traditional flip [...]

Article: What all organisaitons can learn from retail banks

In today’s rapidly changing world where expectations are rising all the time, the need for agility has never been greater as business competes on its responsiveness to customer needs and changes in the marketplace. Nowhere is this more apparent than in retail banking – so what can leaders of all industries learn about banks and [...]

Reimaging the digital evolution of retail banking

The traditional bank branch has undergone a massive transformation over the past few years. Gone are the long queues of customers waiting patiently to conduct routine transactions such as paying bills, withdrawing cash and transferring money. Increasing automation and self-service banking within the branch, as well as the development of sophisticated telephone and online banking [...]

Article – Desk-based robots, holograms and implantable devices: how will your office evolve?

With the World Wide Web now 25 years old, it is almost impossible to comprehend how our working lives would be without the Internet, email or networked systems. In 1989, who could have imagined a device that could fit in your pocket and be used to access messages from colleagues, share and edit documents with [...]

Article – Should you invest in a digital document management system?

Investing in a digital document management system may not be a topic that automatically tops the list of priorities of many management teams but its importance should not be underestimated. An effective digital document management system can play a crucial role in helping an organisation to enhance the way information is stored, accessed and shared. [...]

Article – Is your organisation’s workstyle driving productivity and engagement?

Increasing employee productivity and engagement should be among the main goals of any workstyle transformation programme. At its heart, workstyle transformation comprises three key components: the empowerment of employees to work, collaborate and share information in a manner that best suits them irrespective of location or device; the management of information in an accessible way [...]

Article – When should a company transform its workstyle?

If your organisation isn’t even planning to transform its workstyle, it should start the process without delay, because if you don’t, you could be incurring costs way beyond that which is necessary, and you may find that you are unable to attract the calibre of staff you will need to survive, let alone thrive, over the next [...]

Article – Three must-read insights into digital workplace transformation

Creating the best working environment for employees is one of management’s perennial priorities. And rightly so. How effectively people can do their work, share and access information in real time as well as collaborate with colleagues, customers and business partners are critically important to the success of any organisation. Understanding the current and emerging issues [...]

Article – 3 essential reads about The Future of Work

In a new white paper entitled Automated, creative, & dispersed – The Future of Work in the 21st century, compiled by the Economist Intelligence Unit and sponsored by Ricoh, senior academics and business leaders predict the drivers that will impact and shape our future working environments. As part of their long-term vision, businesses need to [...]