IT Infrastructure

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Article – Generation Z and the 4G workplace: How to enhance collaboration and productivity among all employees [Webinar]

The emergence of Generation Z – those born after 1995 who are starting to leave full-time education for the world of work – means that there are four distinct demographic groups that make up today’s workforce. In addition to Generation Z, there are Baby Boomers, Generation X and Generation Y. The challenge facing all senior management is how [...]

Article – Discover 3 key trends set to impact The Future of Work

In our recent study with the Economist Intelligence Unit, ‘The Future of Work’, we asked senior academics and business leaders from a cross-section of industries to predict the drivers that will impact and shape our working environments over the next 10 to 15 years. Over 500 business decision makers collectively identified three key trends. These [...]

Article – Four essential reads to help you deliver growth through workstyle innovation

The introduction of Generation Z into the workforce has made it critically important for senior management to understand how best to create a working environment that helps their entire workforce – including Baby Boomers, Generation X and Generation Y – to share information, collaborate and to be ever more productive and positively engaged. No forward-thinking [...]

Article: How would your organisation rate its readiness for a digital future?

The intense debate, analysis and the general excitement surrounding the digital workplace and its potential ramifications can at times obfuscate the practical challenges that really need to be understood about this critically important issue. That the digital workplace is generating so much excitement and analysis is not unusual. This type of buzz often accompanies a [...]

Case study: Specsavers uses Ricoh IT Services to deliver first-class IT support to retail stores and achieve savings of 25% year-on-year

Specsavers, the UK’s leading retail opticians, has once again extended its 12-year partnership with Ricoh IT Services (ITS) because of the professional, reliable and excellent IT managed support service provided to Specsavers retail stores. Not only will the next phase of the relationship see more service improvements, but both Specsavers and Ricoh have put in [...]

Article: Is your organisation’s digital strategy fit for purpose?

When senior leaders talk about transforming their business they often describe the answer as needing a digital strategy. To them it can be quite an easy statement to make. After all – who doesn’t understand the impact that a digital experience can have? Facebook, iPhone, Netflix, Siri and so on. But to the IT and [...]

Report: Agent of change – the future of technology disruption in business

Business leaders are expecting wrenching change to their industry sectors in the future due to the impacts of technology, according to research by the Economist Intelligence Unit and sponsored by Ricoh. The research, which is published in the report Agent of Change - The Future of Technology Disruption in Business, reveals that business leaders expect [...]

Case study: Ricoh IT Services partnership with Vodafone underpins customer service excellence

Vodafone’s reputation as a global communications provider relies on the quality and availability of its network. Vodafone needed an IT services supplier that had the expertise, experience and capability to support the network. With Ricoh IT Services, Vodafone has a partner who is helping to enhance brand image and deliver a trusted and value-driven service. [...]

Case study: Ricoh helps Carpetright cut IT costs by 50%, improve store productivity, deploy mobile technology to drive smarter working

A Ricoh break-fix support service for Carpetright stores has seen the business reduce IT costs by up to 50% while dramatically improving quality of service. It has helped increase user productivity and store up-time. It has also developed a trusted partnership between Carpetright and Ricoh that has led to more improvements in strategic IT services [...]

Article: Why IT managers should learn to love mobile printing and BYOD

Within the office and business environment, consumer devices are rapidly entering the IT domain. Users are bringing their own smart devices into the office and expecting to use them. What’s more, they also expect to print from them. This trend, which is more commonly known by the acronym BYOD (Bring Your Own Device), is part [...]