Software licences and maintenance comprise 20 per cent of IT budgets as a general rule, yet the management of licences is often neglected and falls far behind that of hardware assets. By paying more attention to this important area, IT managers, particularly those in medium-sized and smaller enterprises, can make substantial savings as well as [...]
Article: What is the role of the IT department in enabling productivity and growth in the workplace?
IT Departments have historically been running the basic infrastructure plumbing and keeping the lights working. Understandably, emails have to work, back end systems have to support the day-to-day tasks of the organisation and people have to have laptops and work stations that are functioning. So much time is spent doing the normal mundane but essential IT [...]
Way back in the distant past I recall the way to sell technology and services was a two-pronged affair. You would have a ‘techie’ conversation with the technical decision maker or TDM, and then you would have a separate, and very different conversation with the business decision maker or BDM. Rarely did you have this [...]
How we work is changing. The evolving demographic profile of the workforce, the ever-increasing expectations we have from our places of work as well as new technologies and tools available to us are reshaping how we collaborate, share information and ultimately do our jobs. How well we adapt to the long-term implications of these trends [...]
The digital transformation of the workplace is one of those concepts that can both excite and frustrate senior management in equal measures. Its attraction, in my view, lies chiefly in its inherent promise of new and faster ways of doing things that should in turn create a more agile, productive and consequently profitable organisation. Which CEO [...]