For the first time in history, there are four distinct generations within a changing workforce population: Baby Boomers, Generation X, Millennials, and the emerging Generation Z. This means that businesses face a unique mix of generations that all expect, understand and thrive using different working styles.

In order to engender a culture of positive engagement and sustainable productivity you need to be in a position to cater for the distinct needs of these four generations.

Ricoh believes that companies should focus on updating their technology systems, business processes and ways of working to help multi-generational workforces flourish.

In this section, you will find industry research, insights and views from Ricoh’s leading subject matter experts, along with case studies and articles that identify and address the current and emerging issues relating to the changing workforce.

Article: How flexible working can help you become an employer of choice

How do you become an employer of choice? And more to the point, why should you become an employer of ...
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Flexible working

Article: Making sense of flexible working – why your organisation needs to reassess its approach

Flexible working is not an easy concept to sell to the board of any organisation. For many, the idea brings ...
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Automated, Creative and dispersed - the future of work in the 21st Century

Report: What are the key trends shaping the future of work?

The way we work has been shaped throughout history by a number of factors, such as technology, economics, politics, and ...
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Collaborative- A look at the inside of the CBI's innovate new central London workspace

Case study: Ricoh partnership with CBI delivers a “remarkable” workplace transformation

When the CBI, the UK’s voice of business, moved into its new, central London office it was a chance to ...
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Regular feedback from your workforce is essential in maximising productivity

Article: Creating a positive work culture isn’t just about being nice: it pays

Work culture feeds into all aspects of a business. Smart leaders know that their treatment of employees dictates how likely ...
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Baby boomers are now aged 51 and above, whilst Generation Z are aged 19 and under

Article: Why Baby Boomers are the backbone of the 4G Workplace

As us marketeers can attest, the newest and shiniest products tend to get the most attention. It’s the same with ...
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Modern workplaces will have to adapt to the needs of the most digitally-comfortable generation yet

Article: Bursting the Gen Z bubble: Businesses and digital natives could be in for a shock

Historically, the entrance of new generations into the workplace has caused varying levels of disruption. And the arrival of Generation ...
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Productivity is all about creating a collaborative atmosphere to thrive in.

Article – Workstyle innovation is crucial for driving employee productivity in today’s digital workplace

Employee productivity has always been a top priority for senior management. However, delivering it in a sustainable manner is becoming ...
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These case studies, blogs and videos will help you along the way.

Article – Four essential reads to help you deliver growth through workstyle innovation

The introduction of Generation Z into the workforce has made it critically important for senior management to understand how best ...
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Article – 3 ways to prepare for the multigenerational workforce

Ricoh Europe, London, 02, November 2015 – According to Deloitte’s 2015 Global Human Capital Trends Report , just 22 per ...
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The workplace is evolving rapidly.

Article – Discover 3 key trends set to impact The Future of Work

In our recent study with the Economist Intelligence Unit, ‘The Future of Work’, we asked senior academics and business leaders ...
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Gen Z- Digital natives

Article – Generation Z is joining the workforce – is your organisation ready?

The demographic profile of our organisations is changing. Baby Boomers, Generation X and Millennials who have, up to now, made up the workforce are being ...
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Generation Z are coming to work: and you've got be prepared.

Article – Generation Z and the 4G workplace: How to enhance collaboration and productivity among all employees [Webinar]

The emergence of Generation Z – those born after 1995 who are starting to leave full-time education for the world of work – ...
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The world of work is evolving - and you must keep pace.

Article – What does the future of work look like?

The world of work is evolving rapidly. We can see it happening all around us. From the design of our office buildings and ...
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The speed of change: keep up or get left behind.

Article – 3 essential reads about The Future of Work

In a new white paper entitled Automated, creative, & dispersed – The Future of Work in the 21st century, compiled ...
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Going digital: but how do you achieve it?

Article – Three must-read insights into digital workplace transformation

Creating the best working environment for employees is one of management’s perennial priorities. And rightly so. How effectively people can ...
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You could be paying the price for your company's workstyle without knowing it.

Article – When should a company transform its workstyle?

If your organisation isn’t even planning to transform its workstyle, it should start the process without delay, because if you ...
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Productivity and engagement should be the words on the lips of any business owner.

Article – Is your organisation’s workstyle driving productivity and engagement?

Increasing employee productivity and engagement should be among the main goals of any workstyle transformation programme. At its heart, workstyle ...
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Sustainability: it's not just a nice thing to say - it's important for your business.

Article – Putting sustainability at the heart of your organisation’s culture

A meaningful sustainability strategy with clearly defined goals and measurable outcomes should be a cornerstone of any organisation’s culture. Sustainability, which includes issues ...
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Could Europe end up with a disengaged workforce?

Article – Three ways to prepare for the mobile multi-generational workforce

Ricoh Europe, London, 02, November 2015 – According to Deloitte’s 2015 Global Human Capital Trends Report , just 22 per ...
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Alan Hedge, director of the human factors and ergonomics laboratory at Cornell University, says this technology is just the start.

Article – Driving employee productivity and wellbeing in a future of everywhere ergonomic technology

It’s difficult to avoid advertisements or news stories about the amazing technological feats the modern ‘intelligent car’ can perform. One ...
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The optimisation of core business processes and adoption of advanced technology are essential building blocks on which the ultimate success of a flexible approach is dependent.

Article – Why flexibility is essential to establishing and delivering a changing workforce

Ricoh Europe, London, 23 February 2015 – We often hear how people are a company’s most important asset, but how ...
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Reimaging the digital evolution of retail banking

The traditional bank branch has undergone a massive transformation over the past few years. Gone are the long queues of ...
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How Gen Z’s ‘always on’ mindset will reshape the world of work

While the youngest are still being born, the oldest members of Generation Z are now 19 years of age and ...
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No one cares about business ethics as long as they get the product they want, right? Wrong.

Consumers care about business ethics

No one cares about business ethics as long as they get the product they want, right? Wrong. 51% of UK ...
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The generational divide in the workplace is real

The Generational divide – new research in UK and Ireland reveals tension is expected to grow in the workplace

Nearly two thirds (63 per cent) of older employees in the UK and Ireland expect workplace tensions to increase with ...
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The world of work is changing, and Ricoh can show you the way

Are you #Reimagining how your people work today?

[Opinion piece by Ricoh UK and Ireland CEO – Phil Keoghan] The changing world of work is happening all around ...
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Data centre environment showing business cloud solutions

Automation Over Intuition? The Future Workforces of Finance and Manufacturing

What will the workforce in finance and manufacturing look like in the future? The Economist Intelligence Unit report, Humans and ...
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Interactive heads-up screen displays in technology focused healthcare environment

Man over Machine: Automation in Healthcare and Education

Based on the report Humans and machines: The role of people in technology driven organisations, we’re taking a look at ...
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Young people working in a busy office

What Is ‘Presenteeism’ and How Can You Free Your Employees From It?

Presenteeism: A Brewing Culture There is a brewing culture of ‘presenteeism’ amongst some workers in the UK, a report Ricoh ...
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Working on a tablet reviewing performance charts

3 Ways to Bridge The Digital Gap In Your Organisation

Is there a gap in the UK between the workforce and workplace? Our report with YouGov, ‘Overhauling a culture of ...
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How Can You Free Your Employees From ‘Presenteeism’?

Adopt a Different Approach ‘Presenteeism’ is most notable among the younger generation where workers exaggerate the extent of their workloads, ...
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Interactive presentation screen showing global process structure

Dynamic Workplaces for Dynamic Work

Free Your Employees From ‘Presenteeism’? A recent global study by Vodafone found that 75% of businesses worldwide have a form of ...
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Ricoh UK Digital Dexterity denied

Digital Dexterity denied?

Chas Moloney discusses our latest Ricoh UK report: ‘Digital Dexterity: Denied’ At Ricoh, we are proud to champion growth through ...
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React to rising change – 3 key tips for employers

Consulting employees: The most important step in improving your business process

Research by Ricoh into the way businesses manage their processes has revealed interesting trends. As European business moves away from ...
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The one thing senior managers must do to improve business processes

The single thing senior managers must do to improve their business processes

European businesses are having to adapt to a changing work environment, and improving critical document processes is a vital part ...
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Global connectivity: the greatest challenge facing businesses today

What has been the greatest challenge facing European businesses since 2012?

It’s no secret that the future of business is global. When directors and C-level executives were asked to identify the ...
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What single thing do your young employees crave the most

What single thing do your young employees crave the most?

A recent study by Ricoh, A new perspective: Ricoh Document Governance Index, found that employees born after 1990 often have ...
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For business to thrive, it must embrace a culture of collaboration

As today’s world becomes increasingly interconnected, digital disruption continues to present significant challenges for both businesses and their employees. However, ...
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Create a culture of collaboration and sharing in your workplace.

Why your employees are your biggest digital asset

At Ricoh, we know that the biggest and most innovative technology your business will ever possess are its people. Your ...
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Youngest employees are the most digitally able

How your business should see technology – through the eyes of your youngest employees

Your millennial employees bring with them a whole new approach to the workplace. Ricoh has commissioned a study of 2,000 ...
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Slow adoption of technology could damage your business

Can your business afford to be a slow adopter of technology?

There is no room for complacency about your digital strategy. When Ricoh surveyed 2,000 UK workers in 2016 we found ...
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Social collaboration for a digitally flexible workplace

Social collaboration tools in the workplace: friend or foe?

When it comes to collaboration, employees are more optimistic about social technologies than business leaders. Many businesses believe that they ...
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How to make your business more digitally flexible

How can I drive more ‘digital dexterity’ in my business?

Could UK businesses be unintentionally denying their employees the chance to share skills? Ricoh’s research in 2016 found workers have ...
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Why are European workers feeling optimistic about 2017

Why are European workers feeling optimistic about 2017?

Although 2016 was the year of global change, it’s in 2017 that we can expect to see its impact on ...
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Which factors will shape your business the most in 2017?

Which factors will shape your business the most in 2017?

Research by Ricoh across 2,000 European employees has shown that 2017 is expected to be a year of enormous change ...
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Which industries are set to shift most in 2017?

Which industries are set to shift most in 2017?

Ricoh’s recent research, ‘A World of Change’ engaged over 2,000 respondents across Europe to address the changing dynamics of the ...
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React to rising change – 3 key tips for employers

Managing global change: 3 key tips for business leaders

Ricoh has uncovered that 95% of European workers feel positive about the potential for growth in 2017. Is this shared ...
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